You will be refunded via the same payment method you used to place your order.
If you used lovehearts to place your order and return for a full refund, your points will be added back to your account balance. We will deduct any points earned when you made that purchase.
If you return for a partial refund, the lovehearts used will be fully allocated to the item you are keeping and we will deduct any points earned when you purchased the returned item.
If you return an item ordered using a discount code, the amount will be evenly divided across items in the order. You will receive a refund minus that portion.
If you used a gift card to purchase the original order you will be given store credit in the form of a gift card.
Please also note that we will not provide refunds or exchanges on SALE items.
Any items purchased during a promotion are eligible for an exchange however store credit will be issued for any items that are returned for a refund.