What condition do items need to be in?
We want your gently used pre-loved clothing, not your dirty laundry. A little mark here or there? No worries! The odd bit of pilling - we’ll take it! Covered in 372,674 dog hairs but otherwise in great nick? Chuck ‘em in the wash first will ya!? Your toddler drew a mural in vivid on that hoodie? Maybe not… Items should be washed, zips in good working condition. Ideally, size labels will still be on. The odd stray strand is fine - but tears and rips are not. If you don’t think another mama will have the same love you do for that item - consider whether it would best to repurpose those in another way, there are even some suggestions on how to do that further below. Please note we won’t return any items that we deem unsuitable for our Relove program. Still not sure? Just ask! We’ll be more than happy to answer any questions you may have.